4 Hour Update course - action packed with deep dives into newest changes in unfair claim practice and effects of SB2A. Riveting Caselaw update for all lines.

The presentation will review multiple examples of real-life water damage cases compared to research and provide an attorney's perspective on why it is important.

This course will provide a review and update of highly litigated topics in personal injury protection litigation to include demand letters, examinations under oath, accord & satisfaction, and choice of law legislation and case law.

All claims organizations need to be prepared for a wide variety of catastrophic events. Geographic areas, type of products, aggregation of risk and organization size are a few of the issues that will dictate how you respond to a CAT. The purpose of this course is to walk through the evaluation, development, and implementation of a catastrophe response plan. When a CAT does occur, it is likely to be expensive and bring scrutiny upon the organization. However, with proper planning an organization can turn a negative situation into a positive result that can help a company grow.

The presentation will begin with an overview of steps to take prior to the deposition of the adjuster. The presentation will then address areas related to preparing for the deposition of the adjuster. We will then provide attorneys a comprehensive overview of how to represent their client in accordance with the Florida Rules of Civil Procedure, focusing on proper and improper objections.

This course will help insurance professionals decode medical bills and records to find hidden improper billing or services. The course will provide both an overview of issues and case studies illustrating schemes to defraud insurers. An understanding of proper CPT coding and analysis which aids investigations, uncovers fraudulent schemes and exposes bad actors.

Discuss common OSHA requirements, how they are included in first party property estimates and how to identify and handle fraud in estimates based on OSHA requirements.

This course will explore how to handle windshield claims in Florida. Attendees will get an understanding of why glass shops file lawsuits, ways to investigate and protect insurance carriers before the suit is filed, and different manners for litigating the claims based on policy language for comprehensive benefits.

Frustration is what we hear throughout the industry, when confronting BI claims emanating out of low impact collisions. Damages are so minor, common sense screams no one could have been injured. Insurers settle these claims for substantial sums as liability is clear or to avoid litigation expenses. We provide a process to attack claims at an early stage, with a consistent investigative/dispositive strategy. Focus isn't centered on the analysis of medical records. Rather, the element of "causation" and credibility of the claimant. Attendees will be provided with a clear game plan to approach claims that contain costs, reduce indemnification and avoid litigation.